Thank you for choosing Arsulana Eco Lodge for your accommodation needs. We strive to provide the best service possible to ensure a pleasant stay for our guests. Please take a moment to review our refund policy outlined below:

Cancellation and Refund Policy:

1. Full Refund: If a reservation is canceled before 3 to 4 working days of the scheduled check-in date, guests are entitled to a full refund of the reservation amount.
2. 50% Refund: Cancellations made within 48 hours of the scheduled check-in date will receive a 50% refund of the reservation amount.
3. 25% Refund: If a reservation is canceled within 24 hours of the scheduled check-in date, guests will receive a 25% refund of the reservation amount.
4. No Refund: In the event of a cancellation on the check-in date or in case of a no-show, no refund will be issued.

Refund Process:

• Refunds will be processed using the same method of payment used for the original reservation.
• Please allow up to [insert number of days] for the refund to reflect in your account, depending on your bank or credit card provider.

Contact Information:

For any inquiries regarding cancellations or refunds, please contact us at [insert contact email or phone number].

Policy Disclaimer:

Arsulana Eco Lodge reserves the right to modify or amend this refund policy at any time without prior notice. The terms outlined in this policy apply to all reservations made directly through our website or reservation channels.

By making a reservation with Arsulana Eco Lodge, you agree to abide by the terms and conditions of this refund policy.

Last Updated: 10th January 2024